CRAIG S. WILLIAMSON
1425 Marydale Ave Midwest City, OK 73130 405-610-2171 firstname.lastname@example.org
Information technology specialist with solid experience in supporting hardware and software systems. Have supported desktops, hardware and software, and server hardware for over 20 years and server software, mostly Microsoft windows 2000/2003 for 5 years. Very familiar with Dell servers, desktops, laptops, and printers.
HP, Dell, and Micron laptops; Dell Servers; HP, Dell and QMS printers.
Unix V.4; NCR MPRAS; Red Hat Linux; Windows 95/98/NT/2000/XP/2003; Microsoft Office 97/2000; Microsoft Outlook; WinBatch
PC Workstation support – both hardware and software
PC Workstation installation
NT/2000/2003 server administration
UNIX (NCR MPRAS) administration
Red Hat Linux administration
Unix shell scripting
Real Video server administration
Dell Oklahoma City, OK
Server Support Analyst 11/2006 – 04/2009
Supported Dell Servers in a call center environment
Worked with all Dell servers on hardware issues
Worked with software issues on Windows 2000, 2003, 2008
Knight Systems Oklahoma City, OK
Field Support Tech 04/2006 – 11/2006
Delivered toner, Repaired printers, repaired PCs.
RCM Technologies/Banctec Columbia, SC
Field Support Tech 07/2004 – 01/2006
Replaced PC components on a contract with Dell and others
VC3 Columbia, SC
Client, Server, and Network Support 05/2000 – 11/2001
Supported client workstations in both hardware and software in a 7/24 environment.
Installed Linux PC’s as routers and supported the configurations and routing.
Administered NT servers.
INDEPENDENT CONTRACTOR Columbia, SC
Microstaff – Client and Server Support 02/2000 – 04/2000
Provided client PC support work for Steeleye.
Assisted in the setup of Linux servers for use with clients.
Installed workstations and laptops with dual boot Windows NT and Linux OSes.
Added users to the NT domain and Linux servers.
NCR Columbia, SC
Senior Electronic Technician 09/1987 – 01/2000
Supported client workstations in both hardware and software.
Installed client workstations.
Created scripts to make installations and setups more efficient.
Supported common printers, video projectors and dialup modem pool.
Administered the NT and UNIX servers.
Supported real video server.
Worked on internal web pages using HTTP and CGI scripting.
Supported videoconferencing equipment.
VECTRIX Greensboro, NC
Electronic Technician 08/1983 – 08/1987
Worked with engineers in development of PC boards.
Handled customer service calls.
Repaired the PC boards sent in for repair.
AS Degree, Electronics Engineering Technology Guilford Technical Community College Continuing Education, Electronics Engineering University of South Carolina